We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. We will be taking your temperature and checking your oxygen saturation level.
- When you arrive for your appointment, please call the office. Your provider will then meet you in the lobby for prescreening.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also be asked to wear a mask into and out of the office.
- You may see that our waiting room will no longer offer magazines and children’s toys, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- Please plan on coming alone to your appointment, or have family members wait in their cars, to allow for social distancing.
- Following the ADA guidelines, your hygienist will not be using an ultrasonic scaler or a hygiene handpiece (polisher) during your cleaning appointment, to reduce the amount of aerosol contamination in the office.
We will be rescheduling appointments beginning on June 15, 2020. We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming you back soon.
Dr Howard Silver and Staff